Personal data protection policy
The Commission nationale de l'informatique et des libertés (the CNIL) makes explicit the General Data Protection Regulation (GDPR).
This regulation has legislated that everyone has the right to the protection of their personal data. As a result, any company collecting personal data must be transparent with the person who entrusted it to them, clearly explaining how the data is used. The individual can modify them or ask for them to be deleted.
The GDPR reinforces Law No. 78-17 of January 6, 1978 on data processing, files and freedoms issued by the French government, through the CNIL. The latest version of the French Data Protection Act has been published to take account of the measures required by the GDPR.
Data collection :
- The company LA ROSE ET LE RENARD collects the data necessary for its commercial activity. The data collected is used :
- Order processing (creation of a customer area to track and modify the order, registration of profile, postal and contact information, registration of bank details as an option). As soon as the person wishes to order a product sold by LA ROSE ET LE RENARD, the data collected becomes mandatory to process the said order. The collection of this data becomes lawful because it is necessary to complete the order (article 44).
- To establish a relationship program, for example, to receive personalized commercial information by e-mail. The sending of information is subject to subscription and therefore to consent. The individual can unsubscribe at any time. This relational program will collect information such as the number of children, place of residence, birthday dates, etc., to propose personalized offers.
Data retention :
LA ROSE ET LE RENARD limits the storage of personal data in the context of a commercial relationship to 5 years, as required by current legislation. These 5 years run from the termination of the customer account/relationship program.
The DPO :
LA ROSE ET LE RENARD has appointed a DPO, Data Protection Officer, responsible for the protection of personal data in the capacity of Juliette Reisenthel, manager of the limited liability company LA ROSE ET LE RENARD with a share capital of 1500€ whose registered office is located at 97 rue Achille Testelin - 59 200 TOURCOING - company registered 900320722 at the RCS of Lille Métropole.
If you wish to modify, rectify or delete your data, you can contact the DPO at this e-mail address: contact@laroseetlerenad.com but please use the contact form. You can also send a letter by post if you prefer: Juliette Reisenthel, LA ROSE ET LE RENARD, 97 rue Achille Testelin - 59 200 TOURCOING.
You can also contact the CNIL directly.
Data recipients :
Apart from the company's managing director, Juliette Reisenthel, subcontractors may have access to certain personal data in order to carry out the services entrusted to them:
- Our internet agency Flow44, headquartered at 19 bis Avenue Foch Marcq-en-Barœul 59700 to help us understand data related to the user experience of our website.
- Our hosting provider OVH SAS, headquartered at 2 rue Kellermann - 59100 Roubaix - data is stored in Europe in compliance with the GDPR.
- Carriers via the boxtal solution to offer you the most advantageous carrier based on your location and delivery speed. This company must then transmit to the carrier the data necessary for the correct routing of the parcel.
- Our banking partner via the Banque Populaire's payplug solution, to ensure that orders are properly paid.