Introduction

We are committed to the following data protection principles:

Nous nous engageons à respecter les principes de protection des données suivants:

Processing is legal, fair and transparent. Our processing activities have legitimate grounds. We always consider your rights before processing personal data. We will provide you with information about processing on request.
Processing is limited to the purpose. Our processing activities correspond to the purpose for which the personal data was collected.
Processing is carried out with a minimum of data. We collect and process only the minimum amount of personal data required for any purpose.
Processing is limited to a certain period of time. We will not keep your personal data longer than necessary.
We will do our best to ensure the accuracy of the data.
We will do our best to ensure data integrity and confidentiality.

 

Definitions :

Personal data - any information relating to an identified or identifiable natural person.
Processing - any operation or set of operations performed on personal data

or sets of personal data. Data subject - a natural person whose personal data is being processed.

Child - an individual under the age of 16. We / us - The Rose and the Fox

Collection of personal information

We collect the following information:

• Last name
• Fisrt name
• Phone number
• E-mail address
The personal information we collect is gathered through forms and through the interactivity established between you and our website. As described in the next section, we also use cookies and/or log files to gather information about you. We may collect information about you that is publicly available.

Forms and interactivity :

Your personal information is collected via the following forms: Contact form / Quote request
We use the information collected for the following purposes: Contact

Website management (presentation, organization)

Your information is also collected through the interactivity that may be established between you and our Web site in the following ways:

Google Analytics
We use the information collected for the following purposes:
Analyze the behavior of site visitors and thus obtain statistical data that will enable us to improve the quality of our services, all anonymously.

Log files and cookies

We collect certain information through log files and cookies. This mainly concerns the following information:

IP address
Operating system Pages visited and queries Time and day of connection

The use of such files allows us to :

Service improvement Order tracking Statistics

Sharing personal information ;
We undertake not to commercialize the personal information collected.

How do we use your personal data?

We use your personal data for :

provide you with our service. This includes, for example, registering your account; providing you with other products and services that you have requested; providing you with promotional items at your request and communicating with you regarding these products and services; communicating and interacting with you; and informing you of changes to the services.
improve your customer experience
fulfill a legal or contractual obligation;We use your personal data for legitimate reasons and/or with your consent.Due to the conclusion of a contract or the fulfillment of contractual obligations, we process your personal data for the following purposes:
to identify yourself
to provide you with a service or send you / offer you a product
to communicate either for sales or billing purposes On the basis of a legitimate interest, we process your personal data for the following purposes:
to send you personalized offers (from us and/or our carefully selected partners)
administer and analyze our customer base (purchasing behavior and history) in order to improve the quality, variety and availability of products / services offered / provided
to conduct customer satisfaction questionnairesUnless you inform us otherwise, we intend to offer you products / services similar or identical to your purchase history / browsing behavior to be our legitimate interest. With your consent, we process your personal data for the following purposes:
to send you newsletters and campaign offers (from us and/or our carefully selected partners) for other purposes, for which we have requested your consent
We process your personal data in order to fulfill obligations arising from the law and/or use your personal data for options provided by law. We reserve the right to anonymize personal data collected and to use such data. We will only use data outside the scope of this policy if it is anonymized. We will retain your billing information and other information collected about you for as long as is necessary for accounting or other legal purposes, but for no longer than 12 months.
We may process your personal data for other purposes not mentioned here, but which are compatible with the original purpose for which the data was collected. In doing so, we will ensure that:

the link between the purposes, context and nature of the personal data is appropriate for further processing
further processing will not adversely affect your interests there would be an appropriate safeguard for the processing. We will inform you of any further processing and the purposes.

Who else can access your personal data?

We do not share your personal data.
We disclose your personal data to third parties or government officials when we are legally required to do so. We may disclose your personal data to third parties if you have consented or if there are other legal grounds.

Children

We do not intend to collect or knowingly collect information from children. We do not target children with our services.

Cookies and other technologies we use

We use cookies and/or similar technologies to analyze customer behavior, administer the website, track user movements and collect user information. This is done in order to personalize and improve your experience with us.

A cookie is a small text file stored on your computer. Cookies store information used to help keep the site running. Only we can access the cookies created by our website. You can control your cookies at browser level. Choosing to disable cookies may prevent you from using certain functions.

We use cookies for the following purposes:
Necessary cookies: these cookies are necessary for you to be able to use certain important functions on our website, such as logging in. These cookies do not collect any personal information.
Functionality cookies: these cookies provide functionalities that facilitate the use of our service and enable us to offer more personalized features. For example, they can remember your name and e-mail address in comment forms, so you don't have to re-enter this information the next time you comment.
Analysis cookies - these cookies are used to track the use and performance of our website and services.

You can delete cookies stored on your computer via your browser settings. You can also control certain third-party cookies by using a privacy-enhancing platform such as optout.aboutads .info or youronlinechoices.com . For more information on cookies, visit allaboutcookies.org .

We use Google Analytics to measure traffic on our website. Google has its own privacy policy which you can read here . If you wish to disable Google Analytics tracking, please see the Google Analytics. option on the .

Rights regarding personal data

With regard to your personal data, you have the following rights:

Right to information - which means you need to know whether your personal data is being processed; what data is being collected, where it comes from and why and by whom it is being processed.
Right of access - this means that you have the right to access the data collected from / about you. This includes your right to request and obtain a copy of your collected personal data.
Right of rectification - this means that you have the right to request the rectification or deletion of your personal data that is inaccurate or incomplete.
Right to erasure - this means that in certain circumstances, you can request that your personal data be deleted from our archives.
Droit de restreindre le traitement – signifiant que certaines conditions s’appliquent, vous avez le droit de restreindre le traitement de vos données personnelles.
Right to object to processing - this means that in certain cases you have the right to object to the processing of your personal data, for example in the case of direct marketing.
Right to object to automated processing - this means that you have the right to object to automated processing, including profiling; and not to be subject to a decision based solely on automated processing. You can exercise this right whenever there is a result of profiling that produces legal effects concerning or significantly affecting you.
Right to data portability - you have the right to obtain your personal data in a machine-readable format or, if feasible, as a direct transfer from one processor to another.
Right to complain - in the event that we refuse your request under access rights, we will provide you with a reason. If you are not satisfied with the way your request has been dealt with, please contact us.
Right to assistance from the supervisory authority - this means that you have the right to assistance from a supervisory authority and the right to other legal remedies such as claiming damages.
Right to withdraw consent - you have the right to withdraw any consent given for the processing of your personal data.

Access rights

We undertake to grant a right of access and rectification to the persons concerned who wish to consult, modify or even delete the information concerning them. To exercise this right, please contact us at : La Rose et le Renard by the following means: Address: 97 rue Achille Testelin - 59200 TOURCOING - Siret 90032072200011 R.C.S. Lille Métropole
E-mail : contact@laroseetlerenard.com E-mail: contact@laroseetlerenard.com

Right of objection and withdrawal

We are committed to offering you the right to object to and withdraw your personal information.
The right of opposition is understood to be the possibility offered to Internet users to refuse that their personal information be used for certain purposes mentioned at the time of collection.

The right of withdrawal is understood to be the possibility offered to Internet users to request that their personal information no longer appears, for example, on a mailing list.

To exercise these rights, please contact La Rose et le Renard by the following means: Address: 97 rue Achille Testelin - 59200 TOURCOING - Siret 90032072200011 R.C.S. Lille Métropole
E-mail : contact@laroseetlerenard.com E-mail: contact@laroseetlerenard.com

Security

The personal information we collect is kept in a secure environment. People working for us are required to respect the confidentiality of your information.

We do our best to protect your personal data. We use secure protocols for communication and data transfer (such as HTTPS). We use anonymization and pseudonymization where appropriate. We monitor our systems for vulnerabilities and attacks.
Although we do our best, we cannot guarantee the security of information. However, we undertake to inform the relevant authorities of data breaches. We will also notify you if there is a threat to your rights or interests. We will do everything reasonably possible to prevent security breaches and to assist the authorities in the event of a breach.

If you have an account with us, please note that you must keep your username and password secret.

To ensure the security of your personal information, we use the following measures:

SSL (Secure Sockets Layer) protocol Access management - authorized person Access management - affected person Network monitoring software Computer backup

Login / password Firewalls

We are committed to maintaining a high degree of confidentiality in the processing of your private data. However, as no mechanism offers maximum security, there is always a degree of risk involved when using the Internet to transmit personal information, in which case any security breach will be reported to the CNIL within 72 hours in accordance with current regulations.

Contact information

Data Protection Officer

Si vous avez des questions concernant le traitement de vos données personnelles, vos droits concernant vos données personnelles ou cette politique de confidentialité, contactez notre responsable de la protection des données : La Rose et le Renard par les moyens suivants : Adresse : 97 rue Achille Testelin – 59200 TOURCOING – Siret 90032072200011 R.C.S. Lille Métropole
Courriel : contact@laroseetlerenard.com

Changes to this privacy policy

We reserve the right to make changes to this privacy policy.

Last modified on February 14, 2022.